Shipping Policy


All orders placed Monday – Friday before 12:00 pm MT will be shipped the same day.


Please allow 2-3 business days for your tracking information to be updated.


Shipping times vary depending on your shipping option of choice:


Regular – Depending on where you are located, could take 2-7 business days.


Xpresspost – Depending on where you are located, could take 1-3 business days.


All orders are processed through Canada Post. 


If you have any questions please email us at we’re here to help.



Return Policy


Thank you for shopping at Okanagan CBD.


For sanitary reasons, once the product leaves our possession we are unable to process a return.


If your product has any issues, please document the issue(picture/video) and email us at with your order # included in the email and we can work on sending out a





At Okanagan CBD, we take customer satisfaction very seriously.


All of our products are tested for quality and all shipments are carefully inspected


before leaving our warehouse. We work hard to ensure that the quality of our products


is held to the highest standard of potency and purity to help you reach your personal


wellness goals.